Thursday, October 05, 2006

I Just Cancelled my Monster Account, Why??? Read on...



Well, I recently re-opened my resume to employers on Monster.com.  I hadn't been there in a while.  So, I'm getting a bunch of BS Headhunter calls and emails because no one can read what you actually put into the file.  Like I want a full-time job, not a contract position.  So, I was going to go on and change a few things and say in my headline that unless you read everything, don't bother me.  What happens as soon as I enter my password?  I get this screen, with MY INFORMATION already filled in!!!!!!  I blanked out all of my personal info for display here, believe me, it was all there.




Now I am royally pissed off.  By sneezing at the wrong time or making a little slip, or JUST by not really paying close attention, I am applying for a loan!!!  Not cool, not cool at all.  It wouldn't be so bad, if they did not put all of my information in and it wouldn't accept if I did make a mistake, but Monster made sure that they would fuck anyone who didn't understand what was going on, and by doing that, also possibly have them submit false information on a loan application.  Gee, thanks, Monster.  If your business plan isn't working, mess with the credit/rating of anyone who tries to log on to your website.  So I called and told the customer service rep that I was mad, that Monster shouldn't be doing this, AND I was going to cancel my account over this, she was nonchalant about it.  What is the problem?  I can always click the 'No, Thanks' button.  Not the point, Monster is going to have a lot of people applying for loans with false information, sure Monster will get the click-through money for it, but a lot of people are going to have real issues with this.  Like any other company, the money is the bottom line, not the customer.  Hey, customers are a dime-a-dozen, so having some people mad doesn't really matter to them.  The bottom line, get as much from as many as you can, damn the consequences to the stupid customer.

The CS rep did cancel my account, although I am waiting for a confirmation email.  It just pisses me off a little more at business.  My little amounts here and there for companies who do me wrong won't matter to them in the long run, but when are the consumers going to wake up and take a real stand?